Privacy Policy

Your Privacy Matters

This policy explains the types of information collected when you browse this store, create an account, place an order, contact support or interact with marketing features. It also explains how information is used, protected and shared to operate the service.

Information We Collect

• Account and contact information: such as name, email, telephone number and saved addresses.
• Order information: products, delivery details, transaction status, returns and support history.
• Technical information: device, browser, approximate location, IP address, cookies and site activity.
• Communications: messages, review submissions and information you provide to customer service.

How Information Is Used

Information is used to provide the website, process and deliver orders, prevent fraud, respond to requests, maintain accounts, improve products and site performance, comply with legal obligations and send communications permitted by your choices and applicable law.

Payment Information

Payments may be processed by specialized payment providers. The store generally receives transaction status and limited payment details rather than complete card credentials. Payment providers handle information according to their own privacy and security practices.

Sharing Information

Information may be shared with service providers that support payments, hosting, analytics, communications, fraud prevention, fulfillment, shipping and customer care. It may also be disclosed when required by law, to protect rights and safety, or as part of a legitimate business transaction subject to appropriate safeguards.

Cookies and Similar Technologies

Cookies help keep the cart working, remember preferences, measure performance and understand how visitors use the site. Browser controls can restrict cookies, but disabling essential cookies may prevent certain store functions from working.

Data Retention and Security

Information is retained for as long as reasonably necessary for the purposes described, including order records, legal compliance, dispute resolution and fraud prevention. Administrative, technical and organizational safeguards are used to reduce risk, although no online system can be guaranteed completely secure.

Your Choices

Depending on applicable law, you may request access, correction or deletion of certain personal information, or object to some processing. You can unsubscribe from promotional email using the link in the message. Identity verification may be required before fulfilling a privacy request.

Contact

Questions about this policy or privacy requests can be sent to support@worx-us.com. This policy may be updated as services or legal requirements change; the current version will remain available on this page.